Fraud Protection


Hamilton County Government and Judical Center

Internet Security Tips

The Internet Banking service has several effective security techniques that we encourage you to implement when you use Internet Banking:

  1. Never reveal your password to anyone or leave your password anywhere that someone else can obtain and use it.
  2. Change your password on a regular basis.
  3. Use the Exit button to end each Internet Banking session. Do not use the Back button to exit the site.
  4. Change your session timeout in User Options to a time that meets your needs.
  5. Balance your account on a regular basis. Internet Banking makes it easy!

Identity Theft Prevention Checklist

Identity Theft Help for Victims

  1. Contact the fraud departments of the 3 major credit bureaus
    • Equifax: 1-800-525-6285
    • Experian: 1-888-397-3742
    • TransUnion: 1-800-680-7289
  2. Notify your financial institution
  3. Inform your credit issuers
  4. File a police report with your local law enforcement

For additional information, contact the Federal Trade Commission (FTC) Identity Theft Hotline toll-free at 1-877-IDTHEFT (438-4338) or visit their ID Theft Website at www.consumer.gov/idtheft .

Email Fraud and "Phishing"

"Phishing" is a growing form of identity theft. The victim is sent an email requesting personal information. The email usually appears to come from an authentic source (for example, a credit card company or financial institution) and asks the victim to reply to the message with personal account data, such as Social Security Numbers, account numbers, or password information. The sender claims to need the information to update files. Never respond to these kinds of messages. Always contact the purported company by alternative means, such as a phone call to a number you know to be correct, to verify the authenticity of the message. Community Bank will never ask you for any personal information via email. Please contact any of our branch locations to report any phishing attempts you receive appearing to come from Community Bank.

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